~ Free standard shipping on orders $50 or more. ~

Orders and Shipping FAQs

Have Questions?  We have answers.  Here, you will find the answers to the most frequently asked questions.  If you still have questions, don't hesitate to contact us.

Ordering Information

What if I have a question about an item?

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Any question you have is relevant. Please contact Your Inspire Team with your questions, and we will respond within 24hrs. 

What happens when I place my order?

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Once your order is placed, you will receive an order confirmation via email.  You have until the order is shipped to cancel.  We will ship your item(s) within 2-4 business days and send an email for your records.  Look for your order in the timeframe according to the shipping option chosen during checkout. 

If you ordered personalized items, you will receive a proof within 1-2 business days. Orders ship 2-4 business days after proof approval. 

Can I cancel my order?

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As long as the item has not been shipped, you may cancel your order. We will refund the full amount on all physical products (including taxes and shipping) to the original method of payment. If your items have already been shipped, you can return the item as outlined in our return policy.

Please Note:  Cancellations or refunds cannot be applied to digital downloads or note cards already sent to print.

I did not receive an order confirmation, did my order go through?

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If you have not received an order confirmation, please contact Your Inspire Team and add *urgent* to the message. We will confirm if we have received your order or not. 

What method of payment do you accept?

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We accept all major credit cards—Visa, MasterCard, Discover, and American Express.

How do I change my order once it’s been placed?

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If you made a mistake on your order and it has not been shipped, don’t worry. Contact Your Inspire Team with the correct details, and we will connect with you for a resolution. 

If your order has already been shipped, we will treat it as a return.  See our return policy for more details.

For note cards, every order receives an electronic proof via email, so you can preview your color and name/scripture choices.  We are happy to make changes until you are completely satisfied. Proofs must be approved before the order is sent to print. 

I did not receive my pdf file. Can you resend?

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If you have not received an email with a link to download your pdf, please contact Your Inspire Team.  Be sure to include your order number in your message, and we will resend you the link.

Shipping Information

What are the different shipping options?

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When will my products be shipped?

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We make every effort to ship your item(s) within 2-4 business days. You will receive a shipping confirmation email for your records.

If you ordered note cards, you will receive a proof within 1-2 business days. Orders ship 2-4 business days after proof approval. 

How soon can I expect my order once placed?

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We will ship your item(s) within 2-4 business days and send an email for your records. Look for your order in the timeframe selected in the shipping option during checkout.  See shipping chart below for more details. 

If you ordered note cards, you will receive a proof within 1-2 business days. Orders ship 2-4 business days after proof approval. 

I did not receive a shipping confirmation, have my items shipped?

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If it has been 2-4 business days since you placed your order, and you still have not received a shipping confirmation email, please contact Your Inspire Team.  Be sure to include your order number in your message, and we will let you know if it's been shipped.

How do I qualify for free shipping?

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You may qualify for free shipping if your total before taxes is $50 or more.

How can I track my package?

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Each shipment will come with a tracking number that will be included in your shipment email.  If you did not receive a tracking number, please contact Your Inspire Team

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